Your satisfaction is our priority. We offer a comprehensive refund and satisfaction guarantee policy.
We're confident you'll love Nordic IPTV. If you're not completely satisfied within the first 30 days of your subscription, we'll refund your payment in full—no questions asked. This applies to all subscription plans.
How it works:
To be eligible for a refund, please ensure the following conditions are met:
Managing your subscription is simple and transparent:
We understand that sometimes payment disputes arise. However, if you file a chargeback through your financial institution instead of requesting a refund directly from us, this is considered fraud and may result in:
Please always contact our support team first. We're committed to resolving issues fairly.
Refunds are processed within 5 business days after approval. Depending on your bank, it may take an additional 3-5 business days to appear in your account.
The 30-day money-back guarantee is designed for trial purposes. If you've actively used the service for more than 30 days, you may not qualify for a full refund. However, contact us—we'll work with you to find a solution.
Refunds are available for cancellations within 30 days of purchase. After 30 days, the service is considered used and refunds are not available. You can cancel anytime without penalties, but the remaining billing period is non-refundable.
No, we offer full or no refund. Either you're eligible for the 30-day money-back guarantee, or the refund period has expired. We don't provide pro-rated refunds for partial months.
Contact our support team at admin@NordicIPTV.shop or via WhatsApp at +1 (873) 300-0545. Provide your account email and reason for the refund request. We'll review and process it within 1-2 business days.
Our support team is available 24/7 to answer any questions about our refund policy.